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SIMPLE PRICING. SERIOUS SUPPORT.
Choose How Much of Your Agency You Want Back.
No long-term contracts. Upgrade as your agency grows.
SIMPLE PRICING. SERIOUS SUPPORT.
Choose How Much of Your
Agency You Want Back.
No long-term contracts. Upgrade as your agency
grows.
STARTER
$297 / month
Best for new SaaS agencies
- Up to 10 supported sub-accounts
- 24/7 live chat
- Ticket support
- Knowledge base
- AI-assisted support
- Zoom support, agency only
- DFY marketplace access
- Client onboarding available as an add-on
MOST POPULAR
GROWTH
$397 / month
Best for growing agencies
- Up to 30 supported sub-accounts
- Everything in Starter
- Zoom support with client access
- Client onboarding, up to 4 per month
- Churn monitoring
- DFY marketplace access
- Revenue ecosystem access
SCALE
$697 / month
Best for scaling agencies
- Up to 100 supported sub-accounts
- Everything in Growth
- Priority client Zoom access
- Client onboarding, up to 10 per month
- Priority support queue
- Dedicated account manager
- Priority revenue ecosystem access
STARTER
$297 / month
Best for new SaaS agencies
- Up to 10 supported sub-accounts
- 24/7 live chat
- Ticket support
- Knowledge base
- AI-assisted support
- Zoom support, agency only
- DFY marketplace access
- Client onboarding available as an add-on
MOST POPULAR
GROWTH
$397 / month
Best for growing agencies
- Up to 30 supported sub-accounts
- Everything in Starter
- Zoom support with client access
- Client onboarding, up to 4 per month
- Churn monitoring
- DFY marketplace access
- Revenue ecosystem access
SCALE
$697 / month
Best for scaling agencies
Up to 100 supported sub-accounts
Everything in Growth
Priority client Zoom access
Client onboarding, up to 10 per month
Priority support queue
Dedicated account manager
Priority revenue ecosystem access
FULL COMPARISON
What Each Plan Includes .
| FEATURE | STARTER | GROWTH | SCALE |
|---|---|---|---|
| Monthly price | $297 | $397 | $697 |
| Best for | New SaaS agencies | Growing agencies | Scaling agencies |
| Supported sub-accounts | Up to 10 | Up to 30 | Up to 100 |
| 24/7 live chat | Included | Included | Included |
| Ticket support | Included | Included | Included |
| Knowledge base | Included | Included | Included |
| AI-assisted support | Included | Included | Included |
| Zoom support | Agency only | Client access | Priority client access |
| Client onboarding | Add-on | Up to 4 per month | Up to 10 per month |
| DFY marketplace access | Included | Included | Included |
| Churn monitoring | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
| Account manager | Not included | Not included | Included |
| Revenue ecosystem access | Access | Access | Priority access |
FULL COMPARISON
What Each Plan Includes
| FEATURE | STARTER | GROWTH | SCALE |
|---|---|---|---|
| Monthly price | $297 | $397 | $697 |
| Best for | New SaaS agencies | Growing agencies | Scaling agencies |
| Supported sub-accounts | Up to 10 | Up to 30 | Up to 100 |
| 24/7 live chat | Included | Included | Included |
| Ticket support | Included | Included | Included |
| Knowledge base | Included | Included | Included |
| AI-assisted support | Included | Included | Included |
| Zoom support | Agency only | Client access | Priority client access |
| Client onboarding | Add-on | Up to 4 per month | Up to 10 per month |
| DFY marketplace access | Included | Included | Included |
| Churn monitoring | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
| Account manager | Not included | Not included | Included |
| Revenue ecosystem access | Access | Access | Priority access |
MORE THAN 100 CLIENTS?
Let's Build Around Your Agency.
For larger SaaS agencies requiring unlimited support, dedicated resources, custom onboarding or higher support volumes.
From $997 / month
Enterprise plans are scoped on a call. Support volumes, dedicated resourcing and onboarding are agreed before you commit.
MORE THAN 100 CLIENTS?
Let's Build Around Your Agency.
For larger SaaS agencies requiring unlimited support, dedicated resources, custom onboarding or higher support volumes.
From $997 / month
Enterprise plans are scoped on a call. Support volumes, dedicated resourcing and onboarding are agreed before you commit.
MORE THAN SUPPORT
Sell More. Keep the Margin.
All plans unlock access to SupportHub's growing white-label services ecosystem. Purchase done-for-you services at agency pricing, choose what you charge, and keep control of the client relationship.
Optional DFY Credit Packages
STARTER PACK
$150
10 credits at agency pricing.
GROWTH PACK
$399
40 credits at agency pricing.
SCALE PACK
$699
120 credits at agency pricing.
How credits work: 1 credit equals one defined task or up to one hour of work, subject to the approved task menu and scope. Credits are purchased separately and are not part of the support subscription.
MORE THAN SUPPORT
Sell More. Keep the Margin.
All plans unlock access to SupportHub's growing white-label services ecosystem. Purchase done-for-you services at agency pricing, choose what you charge, and keep control of the client relationship.
Optional DFY Credit Packages
STARTER PACK
$150
10 credits at agency pricing.
GROWTH PACK
$399
40 credits at agency pricing.
SCALE PACK
$699
120 credits at agency pricing.
How credits work: 1 credit equals one defined task or up to one hour of work, subject to the approved task menu and scope. Credits are purchased separately and are not part of the support subscription.
PRICING FAQ
Answers Before You Book.
What counts as a supported sub-account?
A supported sub-account is one active GoHighLevel sub-account whose users can raise chats and tickets with the SupportHub desk under your brand. Your plan allowance is the number of sub-accounts covered at any one time.
What does 24/7 support include?
Our 24/7 support covers round-the-clock live chat and ticket resolution for your clients under your agency's white-label branding, ensuring continuous coverage across all time zones.
Are AI agents or custom apps included?
AI-assisted support features are included in all standard plans. Custom apps and deep custom integrations are available on higher tiers or through DFY add-ons.
How does white-labelling work?
All client-facing interactions, emails, tickets, and live chat widgets are fully branded with your agency name, logo, and domain so your clients only see your brand.
What happens if I exceed my plan allowance?
If you exceed your sub-account limit, you can easily upgrade to the next tier or purchase additional sub-account packs without any disruption in service.
Can I upgrade or cancel?
Yes, you can upgrade, downgrade, or cancel your subscription at any time directly from your agency dashboard. There are no long-term contracts.
How are DFY credits scoped and consumed?
1 credit equals one defined task or up to one hour of work from our expert team, based on our approved task menu. Credits are deducted upon task completion.
Which roadmap features are live now?
All core live chat, ticketing, knowledge base, and client onboarding workflows are live today. Check our roadmap changelog for the latest releases.
Still deciding? A 15-minute demo will show you exactly what your clients would experience.
PRICING FAQ
Answers Before You Book.
What counts as a supported sub-account?
A supported sub-account is one active GoHighLevel sub-account whose users can raise chats and tickets with the SupportHub desk under your brand. Your plan allowance is the number of sub-accounts covered at any one time.
What does 24/7 support include?
Our 24/7 support covers round-the-clock live chat and ticket resolution for your clients under your agency's white-label branding, ensuring continuous coverage across all time zones.
Are AI agents or custom apps included?
AI-assisted support features are included in all standard plans. Custom apps and deep custom integrations are available on higher tiers or through DFY add-ons.
How does white-labelling work?
All client-facing interactions, emails, tickets, and live chat widgets are fully branded with your agency name, logo, and domain so your clients only see your brand.
What happens if I exceed my plan allowance?
If you exceed your sub-account limit, you can easily upgrade to the next tier or purchase additional sub-account packs without any disruption in service.
Can I upgrade or cancel?
Yes, you can upgrade, downgrade, or cancel your subscription at any time directly from your agency dashboard. There are no long-term contracts.
How are DFY credits scoped and consumed?
1 credit equals one defined task or up to one hour of work from our expert team, based on our approved task menu. Credits are deducted upon task completion.
Which roadmap features are live now?
All core live chat, ticketing, knowledge base, and client onboarding workflows are live today. Check our roadmap changelog for the latest releases.
Still deciding? A 15-minute demo will show you exactly what your clients would experience.
The white-label team behind your GoHighLevel agency. Support less. Deliver more. Grow faster.
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Support Less. Deliver More. Grow Faster.